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PRIVACY STATEMENT

The General Data Protection Regulation (GDPR) is a European Union Regulation that sets out the data entitlements of data subjects and the obligations of those who process the personal data of data subjects. GDPR seeks to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU.

Generally, the type of personal information we collect about you is the information included in your application or resume, for example, your name, mailing address, telephone number, e-mail address, career history, details of any competency tests or other information relating to your career. This information is stored on a secure, protected CRM system accessed only by the specific recruiter you’re working with & no one else, either employed by Pinnacle or elsewhere.

Where practical we collect your personal information directly from you. We may collect personal information about you when you deal with us by telephone, letter, e-mail, or visit or submit a query or CV through our website.

In some circumstances, we may also collect sensitive information about you such as information about your collage qualifications, membership of a professional or trade association or any criminal record that you may have. Where we collect this type of information we will obtain your consent prior to doing so.

We guarantee that no confidential information we have collected from you will be passed to any third party such as employers or others without your prior consent. Neither do we sell or broker your data to third parties.

Your Rights

For the entirety of the time that we are in possession of your data, you have the following rights:

  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records and we will comply with this request in accordance with our own obligations to keep records for statutory purposes
  • Right to a restriction of processing – where certain conditions apply you have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right not to be subject to the legal effects of automated processing or profiling.

At any time following a request from you we can confirm what information we hold about you, as well as how and it is being processed.

You can request the following information:

  • Identity and the contact details of the person or organization that has determined how and why to process your data.
  • Contact details of the data protection officer, where applicable.
  • The purpose of the processing as well as the legal basis for processing.
  • If the processing is based on the legitimate interests of our company or a third party such as one of our clients, information about those interests.
  • The categories of personal data collected, stored and processed.
  • Recipient(s) or categories of recipients that the data is/will be disclosed to.
  • How long the data will be stored.
  • Details of your rights to correct, erase, restrict or object to such processing.
  • Information about your right to withdraw consent at any time.
  • The source of personal data if it wasn’t collected directly from you.
  • Any details and information of automated decision making as well as the significance and expected consequences of such processing.

All requests can be made to our Data Protection officer Geoff Collins at gcollins@mypinnacle.ie